If the supplier fails to ship your products on time or the product quality does not meet the standards set in your contract, EssentialOilSuppliers will refund the covered amount of your payment.

Customer Services

We understand that good customer service is the life and blood of any business and the key to customer retention in the long run. Regardless of whichever industry one is a part of, customer care is of utmost importance and plays a pivotal role. With constant innovation and technology, competition is increasing in every industry and excellent customer service is required for ensuring optimal customer satisfaction. After all if existing customers are satisfied they will help in acquiring new ones by spreading the news of your outstanding customer services. We are always ready to serve our customers putting our best possible efforts and ensure that each requirement of our customer is satisfactorily met

Tracking Your Orders:-

Tracking an order with Essential Oil Suppliers is an extremely simple and a systematic procedure. An order confirmation will be sent to you via e-mail within 24 hours after your order was submitted for processing. This email will include the details of your order like the order number, the email address associated with the order etc. You will also be informed when, your order has been shipped with a package tracking number and other related instructions.

If an e-mail of confirmation does not reach you, please send us an e-mail or use the contact us (located at the top of the website), where the status of the order can be checked. We would request our customers to also check their spam folder, in case the confirmation was routed there. After receiving the tracking number, users can visit the carrier's website, in order to track their orders.